📦 Shipping & Delivery Information
At Petzify, we are committed to providing reliable shipping and clear delivery expectations.
All products displayed on our website are available for purchase and shipment based on current inventory and fulfillment capacity.
🌍 Fulfillment & Shipping Origin
Petzify works with trusted manufacturing and logistics partners located in multiple regions, including:
- United States
- China
- European Union
Fulfillment location depends on the product type, availability, and destination country.
Shipping origin and delivery estimates are displayed during checkout for transparency.
🕒 Order Processing Schedule
Orders are processed Monday through Friday (Pacific Time).
Processing time includes order verification, preparation, and packaging before shipment.
We do not process or ship orders on U.S. federal holidays, including:
- New Year’s Day
- Presidents’ Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
🚚 Shipping Carriers
Depending on the destination and fulfillment location, shipments may be handled by one of the following carriers:
- USPS
- UPS Mail Innovations
- DHL
- UniUni
- YunExpress
Carrier selection is automatic to ensure safe and efficient delivery.
⏱️ Estimated Processing & Shipping Times
All timeframes below are estimates in business days.
👕 Apparel (T-Shirts, Sweatshirts, Hoodies)
- Processing Time: 1–3 business days
- Delivery Estimate:
- United States: 5–8 business days
- International: 12–18 business days
☕ Drinkware (Mugs, Tumblers)
- Processing Time: 1–3 business days
- Delivery Estimate:
- United States: 5–8 business days
- International: 12–18 business days
🏡 Home & Accessories
- Processing Time: 2–5 business days
- Delivery Estimate:
- United States: 7–10 business days
- International: 12–18 business days
🔔 Tracking Information
Once your order has shipped, you will receive an email confirmation with a tracking number.
Tracking updates may take up to 24–48 hours to appear depending on the carrier.
International shipments may experience limited tracking visibility until arrival in the destination country.
🏠 Shipping Address Responsibility
Please verify your shipping address carefully before completing checkout.
Petzify is not responsible for delivery issues caused by incomplete or incorrect addresses provided by the customer.
If an address update is needed, please contact us as soon as possible before the order ships.
📬 Delivered but Not Received?
If tracking shows your package as delivered but you are unable to locate it,
please contact our support team immediately at:
We will assist you in working with the carrier to investigate the issue.